FAQs

It happens as soon as you confirm the verification code sent to your email (or mobile) and save the changes.

Updating your email address (or mobile number) doesn't invalidate your account. Your account remains fully functional. You'll continue seeing your Order history, saved information and personal details.

FormDox has a 'single sign-on' policy. Any changes will reflect in your Seller account also.

We understand the sensitive and proprietary nature of the projects that our customers create. As a result, we encrypt all our communication through SSL. All data is stored securely, and backed up regularly in multiple geographic locations.

We provide full, online support and welcome both your questions and requests. Please submit issues and bug reports – or feedback and suggestions – by using our Support Page. You can also email us directly at support@moqups.com

To change your subscription: Click on your User Icon at the top-right of the app Select Account Settings from the drop-down menu Go to Payments tab on the left Click the Change Plan button to open the Plans and Pricing options Here you can change plans, or downgrade to the Free Plan. Note that, once you downgrade, your subscription will still be valid for the period you’ve already paid for.

If you are in a free Organization, your Organization name will be the same as the email domain for your work email. For example, if your company is called “Acme Co” and your work email address is “acme.co,” then the Asana Organization for your company will be named “acme.co.”

Be sure to check your Spam folder if you don't receive that email after a few minutes. Your reset email will be coming from support@basecamp.com. it will be Last Question But I have more questions! We’re happy to answer any and all of your questions! Just drop us a line using the Support Page.